Personally identifiable information
This is information you may have given us specifically about who you or your gift recipients are, such as:
• name, mailing address, email address, user name, password.
In addition, in order for us to better identify the products and offers that may interest you, we may ask you to provide:
• demographic information (such as age or education)
• your interests and preferences
• transactional information (such as the history of your purchases or the fact that your name and address was obtained by us on a contest entry).
We may use or disclose the information in these ways:
We use your name and address (postal and/or email) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a bill, notify you that your subscription is expiring etc). We may also send you further information about the publication, its offers, or other products produced under its name. We use the information you provide us about others to enable us to send them your gifts of subscriptions or products. We may also use the information you provide us to identify offers or products that may be of interest to you.
From time-to-time our magazines or web sites may make their list of customers' names, addresses and telephone numbers available to other carefully screened organizations that want to let you know about a product or service that might interest you. The material to be sent to you or your gift recipient is reviewed by us before the names, addresses and telephone numbers are released to ensure the company is reputable and their materials are appropriate. If you wish to know what list your name came from, we will make every reasonable effort to determine the source and provide you with the information. If you would prefer for us NOT to share your information, simply inform us (see "Contact Us" below).
Your credit card number, debit card number, or banking information for pre-authorized payments is used only for processing payments and for presenting you with payment options - not for marketing purposes.
Business Transactions
In the event of a proposed or actual business transaction (including a sale to third parties, change in ownership, merger, liquidation, receivership, or any other type of acquisition, disposal, transfer, conveyance or financing) involving our magazine, Canadian Geographic Enterprises or its divisions, we may, where necessary and subject to confidentiality agreements, disclose or transfer personal information to a third party in order to assess and complete the transaction and, should the transaction be completed, in order for you to continue to receive the same products and services from the third party. You will be notified of a business transaction involving the disclosure of your personal information to a third party for purposes of providing you the products and services you receive from us. We will require any third party involved in a business transaction to agree to comply with this Privacy Policy following such a transfer, until such time as you are notified of and consent to any new collection, use or disclosure of your personal information in accordance with applicable privacy laws.
Anonymous/aggregated information:
This is information that cannot personally identify you, such as:
• System Information. The type of operating system you are using (eg. Windows 98, Mac OS), the domain name of your Internet Service Provider (ISP) (eg. AOL, Sympatico, Rogers Internet) and the type of browser you are using (eg. Firefox, Google Chrome, Internet Explorer). Browser information (i.e. the URL of the web page you were just on, the IP address of the computer you are using and your domain type) is automatically recorded as part of transmitting information over the Internet. We may use it to help us display information in the best format for you.
• Cookies. A cookie is a small text file we place in your browser's files. No one else can read this file. Cookies allow our server to recognize you when you return to our site, so you don't have to re-register and so we can retain any preferences you may have given us. If you do not wish to receive cookies, most browsers allow you to be alerted when a cookie is sent to your computer, so you can decide whether to accept it.
• Statistical Reports. We may develop summary reports to help us and our advertisers better understand our audience and provide web content and advertisements that are more likely to be of interest to you. For example, we may report total number of visitors to our site in general or to specific pages, average length of visit, etc. No identifying data about individuals would be reported.
• "Clickstream" Data. During your visit to our sites, we may record choices you have made and use this to provide more customized content or advertising. The data does not identify you and is not retained after your visit. This is sometimes called "clickstream" data. If we do market research studies or polls in any area that will only be reported in aggregate, this will be indicated.
Control of Your Information
You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the product, information or service you requested. See "Contact Us" below.
E-mail communications will always include an "Unsubscribe" option.
We regularly use the Canadian Marketing Association "do not mail/do not call" service to remove customers from marketing campaigns. To add your name to this list, see "Canadian Marketing Association" below.
Security
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure and is not used or disclosed for other purposes. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service. We do not retain credit card account information beyond the time necessary to administer a current subscription or product order and as required for legal and business purposes.
We operate secure data networks protected by industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect personal information from bulletin boards or forums. However, we cannot guarantee that personal information voluntarily disclosed on message boards and discussion groups will not be collected and used by others, which may result in unsolicited messages to you from other parties.
Contact Us
You may contact Canadian Geographic Enterprises regarding privacy matters in any one of the following ways:
E-mail: privacy@canadiangeographic.ca
Mail:
Canadian Geographic
Privacy Officer
Suite 200, 1155 Lola Street
Ottawa (Ontario)
K1K 4C1
Telephone: 613-745-4629
Fax: (613) 744-0947
Canadian Marketing Association
We are a member of the Canadian Marketing Association (CMA), and abide by its Code of Ethics and Standards of Practice, including its Internet privacy policy.
Call the CMA at 416-391-2362 or visit their website at http://www.the-cma.org/ and click on "Consumer Information" for more information on inclusion in their "do not mail/do not call" lists and for comprehensive online information.
Updates
From time to time, we may update our privacy statement. Please review this policy periodically.
Copyright
No part of this website may be reproduced in any form without the express written consent of Canadian Geographic Enterprises.
